At Opteum, our goal is to make sure the mortgage process is a rewarding experience - from the very beginning through the life of the loan. Think Options. Access. Expert Advice. Personalized Attention. Communication. Rapid Response. Resources.

Getting Started with Your Loan - Our Promise

Opteum is dedicated to delivering a Five-Star Experience to its customers. In fact, we are so confident in our ability to deliver that we'll put our money where our reputation is and pay $500 if a customer closes a loan and hasn't received extraordinary service. Customers need to provide us their feedback within 30 days of closing the loan. If you would like to speak with Opteum about our Promise, please email us at promise@opteum.com or call (877) 7OPTEUM.

Managing Your Mortgage

If Opteum manages your billing and loan payments each month, we provide the tools and resources needed to effectively manage your loan.

This includes instant access to the information our customers tell us they need most including current loan balance and due date, escrow information, loan history, end of year interest collected - and much more.

To access your loan information or to learn more, please visit Opteum Loan Servicing or contact us at 800-967-8386.