If you want to create solid relationships and a leading reputation, you can't over promise and under deliver.

The National Builder Division of Opteum Mortgage understands this too. We know because we are builders ourselves. We are the only mortgage company with a dedicated team of builders that is always willing to put on work boots and get in the trenches with you.

Our builder clients rely on us to help sell their homes quickly. From our automated online tools and community marketing support, we're as invested in the business as you are. Plus, we have the full spectrum of loan programs that ensure your homebuyers get the financing that best meets their needs.

At Opteum, we know that there are no shortcuts to a job well done. We promise that closings will happen on time. Our mission is "to provide timesaving, simple, affordable, technologically superior lending solutions with an exceptional, personalized level of service unique to the industry." Our dedicated builder team guarantees your satisfaction, as well as that of your customers.

• Our Builder Guarantee:
  
  We guarantee that once your customers are approved, they will close on time. It's that simple. Either we deliver the mortgage on time, as promised, or we pay your interest on that home every day until the loan is closed. If at any time during the loan process our service does not meet your needs, we will immediately make it right.
  
  
• Five-Star Customer Experience:
  
  Only Opteum puts your homebuyers at ease and in control with our Five-Star Promise. We will deliver a Five-Star Experience when they close a loan with us, or we'll pay your customers $500.
  
  
• Customer Service Survey:
  
  Since understanding our customers' needs is vital to our success, we conduct a customer service survey with every loan. The guidance we receive monthly helps us adapt to the ever-changing expectations of our customers.

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